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How To Fix QuickBooks Error H505- A Complete Guide

How To Fix QuickBooks Error H505- A Complete Guide 

Getting H505 error and while accessing your company file? We can help. The H505 error code emerges when users try accessing their company file in multi-user mode. It prevents users from using the company file thereby causing a delay in their work.

In this article, we’ll cover the major causes, indications, and common solutions to fix this error. So, let’s begin.

What Causes Quickbooks H505 Error?

After exploring the underlying causes behind the H505 error, users can take precautions to stop its recurrence. Check them below:

  • At events when QuickBooks can’t locate your IP address, the H505 Error will occur.
  • In case the system’s firewall interferes with the company file connectivity.
  • Improper Hosting Configuration.
  • QuickBooksDBXX Service Malfunctions.
  • Improper DNS settings.
  • Absent or Corrupt “.ND” file.

Symptoms Indicating QuickBooks H505 Error

The majority of users use QuickBooks Tool Hub to resolve the QuickBooks H505 error. However, it is best to identify the H505 error by comparing the below symptoms and then continue with our mentioned solutions.

  • Keyboard commands can’t be handled.
  • You cannot use the multi-user mode for your company file.
  • System Performs Poorly.
  • Error Code: H505-QuickBooks needs help to connect.
  • System crashes while loading the company file.
  • Slow Mouse Movement.

Common Solutions For QuickBooks H505 Error

After you discover the symptoms and factors leading to the H505 error, you should apply the solutions provided below. Furthermore, it is advised to perform these solutions in a sequential way to get the best outcome.

Solution 1: Launch QuickBooks File Doctor

The QB File Doctor is effective in removing issues from your company file. Hence, the first step towards fixing the H505 error is to run this tool. Here’s how:

  • Start with downloading the QuickBooks Tool Hub program.
  • Thereafter, from the download directory, launch it.
  • Next, when you face the installation screen, follow on-display instructions.
  • Then, finish the Tool Hub installation and launch it.
  • Now, on its dashboard, hover to “Company File Issues”.
  • Finally, run QuickBooks File Repair Doctor and scan your file.

Now the QB File Doctor will remove errors from your company file. In case, the H505 error still troubles you, follow next.

Solution 2: Update QuickBooks

QuickBooks updates offer newly updated features and the latest bug fixes. Hence, updating QuickBooks is crucial in fixing the H505 Error. Follow these:

  • First, launch QuickBooks and reach out to the “Help” tab.
  • Then, visit “About-QuickBooks” and tap “Update-Now”.
  • Next, tickmark (New-Features, Maintenance, etc.)
  • Now, single-tap on “Get-Updates”.
  • Finally, restart your “QuickBooks” and choose “Install-Now”.

After updating your QuickBooks to the latest available version, make sure if the hosting is active. Follow next.

Solution 3: Verify Hosting

Since the QuickBooks Error H505 involves hosting, users must verify if the hosting feature is enabled. Follow these:

  • To begin with, run your “QuickBooks” as administrator.
  • After that, hover to the “File” tab and tap “Utilities”.
  • Now, select “Host-Multi-User” and look for “Stop-Hosting”.
  • Finally, if you locate “Stop-Hosting”, hosting is active.

Solution 4: Edit Host File

As you verify the hosting, you need to edit your host file. Here’s how:

  • First, press “Win” and “R”. 
  • Then, input “Cmd”.
  • Next, press “Enter” 
  • Now, input “IPconfig/all”.

Note: After ascertaining the “IP and Hostname”, write it down and perform the below steps for editing the Host File:

  • First, exit “QuickBooks” and click “Start”.
  • Thereafter, double-tap “My-Computer”.
  • Then, reach “C: Drive” and launch these:
  • – Windows
  • – System32
  • – Drivers
  • – Etc
  • – Host

Note: After you visit the Host file, enable hidden files. Here’s how:

  • Tap on “View”.
  • choose “Hidden-Items”.
  • Next, right-click on the host file.
  • Select “Open with”.
  • Click “Notepad”.
  • Now, enter your IP Address and PC Name.
  • Finally, click “Save”.

Solution 5: Shift Company File

At times, the folder of your company file may face corruption that causes the QuickBooks Error H505 issue. Follow these:

  • Initially, navigate to your Company Files folder.
  • Thereafter, select your file with “.qbw”.
  • Next, hold “Ctrl” plus “C”.
  • Then, visit “C: Drive” and right-tap somewhere. 
  • Now, choose “New” and tap “Create-Folder”.
  • Finally, name the folder then open it and hold “Ctrl” plus “V”.

Solution 6: Configuring Windows Firewall

Windows Firewall acts as a shield for the PC. It guards against malware and viruses. However, misconfiguration of your Firewall may interfere with the connection between your company file and multi-user mode. Follow these:

  • Primarily, hold “Win” plus “R”.
  • Input “Control Panel”.
  • Thereafter, hit “Enter”.
  • Then, access “Firewall-Settings”.
  • Next, choose “Allow-Program”.
  • Now, include “QuickBooks”.
  • Finally, “Save” changes and execute a fresh PC reboot.

Solution 7: Run QuickBooks DB Server Manager

After you employ all the above-mentioned solutions, run QuickBooks Database Server Manager to get rid of the QuickBooks H505 error. Follow these:

  • First, run your QuickBooks Tool Hub program.
  • Thereafter, visit “Network-issues”.
  • Now, run “QB Database Server”. 
  • After that, choose “Browse”.
  • Then, find your company file and select it.
  • Now, tap “Start-Scan” and the tool will fix the issues.
  • Finally, upon completion, tap “Close” and reboot your PC.

Now, troy accessing your company file and you won’t get the QuickBooks H505 error any longer.

Wrapping Up

We believe the listed solutions will help you remove the QuickBooks H505 error from your system. Furthermore, the causes for this error will help you prevent the recurrence of this stubborn error.

The content we deliver to you is compiled from our trusted sources and analyzed thoroughly. Moreover, our experts have tested all listed solutions for the QuickBooks H505 error.

Also, Read- How To Prepare Images And Photographs For The Web? 

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